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First of all, I am a BIG FAN of your service!
And what you read below is a small suggestion from your big affictionado.
I want to know if you run analytics on your site.
If you don't please go to SlideShare.com and check out Dave McClure's slides on the 'Startup Metrics'; it is a must-see in this century.
Now if you've already done the analytics, check how long a user would stay on each page. I am presuming the check out page would be among the top of the list.
And as a moo fan, I think I know why: the promo code
Every time I order moo card, I have the problem of not being able to find my promo code; I either gave the card away because my friend was interested in moo card or lost it with the box.
But the fact that there is a promo code somewhere keeps me from pressing that 'order' button.
Sometime, I leave it open for a few days and then my browser crashes.
I even think your sales might improve by eliminating promo code; at least, someone like me should order moo more frequently, if we don't have to go out looking for promo code.
Of course, I am nit against special promotion all along.
I think promo code would work for something that you would buy only once such ad application software but not for something you would buy repeatedly.
To boost loyalty toward such products points/milage system work better.
Each time you order a moo card, you would get points that is recorded on the server that can later be used for an extra print, rush print, etc. So people know the more they print, the more they get. And they don't have to halt at the ordering page worrying they are missing something but they can confidently press the 'order' button knowing s/he has the best deal.
I think I'd be eligible to upgrade my order to overnight shipping for this tip ;-) but I will give it for free as the present for your 3rd birthday.
I think this tip would work not just for moo but many other services which isn't betting their revenue on unused promo code. ;-)
Nobuyuki Hayashi aka Nobi
Gfk marketing service has released the result of the research in customer satisfaction.
If you like modern art and if you are in Tokyo this week, you are VERY LUCKY.
But there soon will be two more apps, one is to make your own customizable Evangelion calendar which can also be used as your iPhone wall-paper.
I still get so many comments, e-mails and even phone calls about the mishap last Friday.
I have to thank Brian X. Chen for helping me diet; just before I had a late night desert in Roppongi, I used my iPhone to check what's hot in the Twitter-sphere using an app called Summizer.
I, Six Apart and a dozen iPhone developers from Japan will be hosting a special press reception on Jan 7th (during MACWORLD EXPO/ SAN FRANCISCO).
Join us for a special press event to find out iPhone secrets from Japan such as:
- Watching TV on your iPhone – the hottest topic right now in Japan
- Draw on your computer screen using an iPhone
- Real-time 3D animation on iPhone
- Beautiful mahjong games
- Samurai chess
- Enjoy a private geisha dance for only 99 cents
At this event, Nobuyuki Hayashi (aka Nobi), one of the most famous Mac/iPhone journalists from Japan will be briefing and taking questions about iPhone market in Japan.
You will also meet ten of the top iPhone developers from Japan including:
Conit (Samurai Chess), GClue(iKoto, iGeisha), HIcorp (Mascot Capsule), Hudson Software, J’s Avenue (Realtime 3D animation library), JYProduct (FingerPiano), PokeDía (PokeDía), Royal Gadget, SunSoft (Mahjong Solitaire), UEI (aka Zeptotools, showing ZeptoPad 2.0, ZeptoLiner, iShodo).
Watch our video:
Info about individual products:
( a few more developers has joined after the list was completed)
 ZeptoPad 2.0 & iShodo – Zeptotools / Lifestyle
ZeptdoPad 2.0 will let you draw on your computer screen using iPhone wirelessly.
Whatever you will draw on iPhone will be displayed on you computer screen live.
Zeptotool also can show iShodo (a Japanese caligraphy app) and
ZeptoLiner (an outline processor)
 iGeisha + iKoto – GClue, (+HIcorp) / Lifestyle or Music
iGeisha will display a traditional geisha dance in 3D using HIcorp’s
mascot capsule technology. You can change the view angle in real time.
 MascotCapsule eruption / Development platform
Mascot Capsule eruption is a 3D library that will help you create a 3D avatars on your iPhone. It has been used for iGeisha by GClue.
 Samurai Chess – Conit / Game
multiplayer network chess game with Samurai twist
 PokeDia – PokeDia / Lifestyle (but he will depart on 8th)
PokeDia is a very unique freeform diary software for you iPhone.
 Mahjong Solitare – SunSoft /Game
There are many mahjong solitaire for iPhone but this is the one with
Japanese aesthetic; it will even let you zoon into the mahjong piece.
 Finger Piano – JYProduct /Music
There are many piano applications for you iPhone, but this one has
some built-in score and can be used to practice those score.
 3D demo application – J’s Avenue/ Game?
J’s Avenue has a background in gaming. They are porting there 3D
background/character animation library to iPhone.
 Teru Teru Bozu – Royal Gadget / Lifestyle (but he’s departing on 8th)
Young entrepreneur, Fumiyasu Takaura, has turned Japanese traditional
lucky charm, “Teru Teru bozu” into an iPhone app. He will show how you might even change the weather using your iPhone.
and more ...